VocalSync AI Privacy Policy

Effective Date: [2025 - 07- 15]
Last Updated: [2025- 10 - 06]

1. Introduction

Welcome to VocalSync AI, an AI video subtitle application (the “Application”) and the website [zeemo.art] (the “Website”), provided and controlled by [Company] (the “Company,” “we,” or “us”), including the services, products, and content (collectively, the “Services”). We are committed to protecting and respecting your privacy. This Privacy Policy (the “Policy”) outlines the basis on which we process any personal information we collect from you (“you” or “your” or “User” or “Users”) or that you provide to us. Please read the following carefully to understand our practices regarding your information and how we will treat it. By accessing or using the Services, you acknowledge that you understand and agree to the practices described in this Policy. For the purposes of this Policy, “you” and “your” refer to you as a user of the Services.

2. Information We Collect

When you use the Application and interact with the Services and related content (such as our webpages), we will collect and process information from you. This includes technical and behavioral information related to your use of the Services.

3. How We Use Your Information

We use your information to provide you with the Services and to enhance the service experience for all our users.

4. Information Sharing

We may share your information with third - party service providers who assist us in providing the Services or with any member of our group for the purpose of improving the Services or for internal business purposes. We will share your information with law enforcement or regulatory agencies when required by law and with third parties in accordance with legally binding court orders.

5. Information Retention

We will retain your information for as long as necessary to provide you with the Services and to fulfill the contractual obligations and rights associated with the relevant information. If we no longer need your information to provide you with the Services, we will only retain it for legitimate business purposes or to meet legal obligations. We will also retain your information if we believe it is or will be necessary for asserting, exercising, or defending legal claims.

6. Policy Change Notifications

We will make commercially reasonable efforts to inform all Users of any material changes to this Policy through notifications on the Website. However, you should regularly review this Policy for any changes. We will also update the “Last Updated” date at the top of this Policy, which reflects the effective date of the Policy. If you continue to access or use the Services after the effective date of the updated Policy, you agree to the updated Policy. If you do not agree to the updated Policy, you must stop accessing or using the Services.

7. Types of Information We Collect

7.1 Information You Choose to Provide

When you register or otherwise interact with the Services, you may provide us with information and content, including photos, videos, and audio files that you upload. We may also collect your feedback on the Services if you choose to provide it.

7.2 Information We Automatically Collect

7.2.1 Technical Information

When you access or use the Services, we automatically collect certain information, including your IP address, unique device identifier, network type and connection, mobile device or device model, device manufacturer, phone location, application version number, operating system, information about operations and behaviors performed on the device, CPU and GPU information, device resolution, system language and region, and information about your use of the Services.

7.2.2 Information from Other Sources

We may obtain information about you from other sources, including through third - party services or providers. For example, if you access third - party services through this Service or share your experience on this Service with others, we may collect information from those third - party services.

7.2.3 Other Information

We also collect information about your use of the Services, such as transcribed and edited text, to develop and improve this feature.

7.2.4 Cookies

Cookies are small files placed on your device that allow us to collect certain information (including personal data) to provide certain features and functions. We and our service providers and business partners use Cookies to collect data and identify you and your device when using the Services. We do this to measure the traffic and functionality of our Website. For more information about Cookies, please refer to our Cookie Policy. Some of our features (such as “Login” and “Post to YouTube”) require authorization from Google and YouTube API services. You can change or revoke access at any time. For more information, please refer to Google's Privacy Policy and Google Security Settings.

8. How We Use Your Information

We may use your information for the following purposes:

8.1 Service Provision

To provide you with the Services.

8.2 Service Change Notification

To notify you of changes to the Services.

8.3 User Support

To provide you with user support.

8.4 Policy Enforcement

To enforce our terms, conditions, and policies.

8.5 Communication

To communicate with you. For the legitimate interests of meeting your needs and ensuring the proper functioning of our products and organization, we may use your information for:

8.6 Service Improvement

To improve the Services and ensure that the tools on the Services are presented to you and your device in the most efficient way.

8.7 Operational Management

To manage our Services and internal operations, including troubleshooting, data analysis, testing, research, statistics, and investigations.

8.8 Interactive Features

To allow you to participate in the interactive features of the Services when you choose to do so.

8.9 Application Security

To ensure the security of the Application.

8.10 Service Development

To develop our Services and conduct product development. We may also use your information with your consent or as you direct.

9. How We Share Your Information

We do not sell any of your information, and we restrict how our partners use the data we provide. We may disclose the above - mentioned categories of personal information to specific third parties within or outside your country/region for business purposes, including:

9.1 Service - related Third Parties

Service providers, suppliers, and subcontractors who help us operate the Services.

9.2 Analytics and Search Providers

Data analytics, crash analysis, and search engine providers who help us improve and optimize the Services. We may share your information with any member of our group, including our subsidiaries, our ultimate holding company and its subsidiaries, or companies controlled by, controlling, or under common control with us, or our service providers and strategic business partners (within or outside your country/region), for the above - mentioned purposes, to the extent permitted by applicable law, to assist in improving and optimizing the Services or for our internal business purposes. If required by law or if we sincerely believe such sharing is reasonably necessary for the following situations, we may share your information with law enforcement agencies, public authorities, or other organizations:

9.3 Legal Compliance

To comply with legal obligations, procedures, or requirements.

9.4 Policy Enforcement

To enforce our service terms and other agreements, policies, and standards, including investigating any potential violations.

9.5 Security and Problem - solving

To detect, prevent, or otherwise resolve security, fraud, or technical problems.

9.6 Rights Protection

To protect our, our users', third - parties', or the public's rights, property, or safety in accordance with legal requirements or permissions (including exchanging information with other companies and organizations to prevent fraud and reduce credit risks). We may also disclose your information to third parties:

9.7 Business Transactions

If we sell or purchase any business or asset, we may disclose your information to the potential seller or buyer of such business or asset.

9.8 Mergers and Acquisitions

If we sell, purchase, merge, are acquired by other companies or enterprises, or cooperate with other companies or enterprises, or sell all or part of our assets. In such transactions, user information may be included in the transferred assets. In such cases, we will ensure compliance with the terms of this Policy, and if the transfer implies any changes to these terms, we will notify you in advance. Finally, we may share information in other ways if you give your consent or direction.

10. Third - Party Content

The Services may contain links to content maintained by third parties that we do not control. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy.

11. Where We Store Your Information

The information we collect from you may be transferred to and stored at destinations inside or outside your country/region for the purposes described in this Policy. By submitting your information, you agree to such transfers, storage, or processing. We will take reasonable measures to protect your information and process it in accordance with this Policy.

12. Your Choices

The tools in the settings allow you to control how the Services are used. If you have any questions about how the Services are used or want to know about any rights you may have in your country of residence, please contact [[email protected]]

13. Your Information Security

We will take reasonable measures to protect your information and process it in accordance with this Policy. Unfortunately, transmitting information over the internet is not completely secure. Although we will make every effort to protect your information, we cannot guarantee the security of the information transmitted through the Application. We have implemented technical and organizational measures, which we will revise and update from time to time, to improve the overall security of our systems.

14. Data Retention

We will delete your information upon your request. Otherwise, we will determine the retention period of your information based on the following criteria:

14.1 Contractual Obligations

Our contractual obligations and rights related to the relevant information.

14.2 Legal Requirements

Obligations under applicable laws and regulations to retain data for a certain period.

14.3 Statute of Limitations

The statute of limitations under applicable laws.

14.4 Business Purposes

Our legitimate business purposes.

14.5 Disputes

Disputes or potential disputes. After you terminate your use of our Services, we may store your information in aggregated and anonymized format. Notwithstanding the above, we may still retain any personal information as reasonably necessary to fulfill our legal obligations, resolve and pursue litigation, and enforce our agreements.

15. Information Related to Children

This Application is not intended for children under the age of 13. Users below the specified age are not allowed to use the Services. If we discover that we have collected personal information from a person under the specified age, we will delete the user's information in accordance with applicable laws. If you believe that we may hold or have collected information from a child under the specified age, please contact us at [[email protected]].

16. Complaints

If you wish to file a complaint about the way we handle your personal information, please contact us, and we will do our best to process your request as soon as possible. However, this does not affect your right to file a claim with an information protection agency or follow the dispute - resolution procedures.

17. Changes to the Policy

We will make commercially reasonable efforts to inform all Users of any material changes to this Policy, such as by posting a notice on our Application. However, you should regularly review this Policy for such changes. We will also update the “Last Updated” date at the top of this Policy, which reflects the effective date of the Policy. If you continue to access or use the Services after the effective date of the updated Policy, you agree to the updated Policy. If you do not agree to the updated Policy, you must stop accessing or using the Services.

18. Jurisdiction - Specific Terms

If the provisions of jurisdiction - specific terms related to the jurisdiction in which you access or use the Services conflict with the rest of this Policy, the relevant jurisdiction - specific terms will prevail and have control.

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